Privacy Policy

This page is maintained by Dr Emily Wilkinson and explains how personal data is handled when you use this website or book coaching services.

Who we are

Dr Emily Wilkinson provides nutrition and health coaching in Bollington, near Macclesfield. For any privacy question, or to exercise your rights, please get in touch via the discovery call form.

What data we collect

Details you submit in the discovery call form: name, email, phone number, preferred slot and any message you write.

Information you share during coaching sessions, including health and lifestyle information you choose to provide.

Basic technical data such as your browser type and pages visited, where optional cookies are accepted.

How we use your data

To respond to your enquiry and arrange a discovery call.

To deliver and personalise coaching services you have signed up for.

To keep records of sessions and payments.

To improve this website, where you have accepted optional cookies.

Legal basis

We rely on your consent when you submit a form or accept optional cookies, on contract where data is needed to deliver coaching you have booked, and on legitimate interests for keeping basic business records. Health information is only processed with your explicit consent.

Cookies

Essential cookies and local storage are used to make the site work and to remember your cookie choice. Optional cookies are only set if you select “Accept all” in the cookie banner. You can change your mind at any time using the “Cookie settings” link in the footer, or by clearing your browser storage.

Sharing your data

Your data is never sold. It may be handled by trusted service providers who host this website, deliver email, or process payments, and only for those purposes. Data may be shared where required by law.

How long we keep it

Enquiry details are kept only as long as needed to respond, and coaching and financial records are kept for as long as required for legal and accounting purposes. After that, data is securely deleted.

Your rights

Under UK GDPR you can request access to your data, ask for corrections or deletion, object to or restrict processing, withdraw consent, and request a copy of your data in a portable format. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Security

Personal data is stored securely and access is limited to Dr Emily Wilkinson and, where necessary, the service providers described above.

Changes to this policy

This policy may be updated from time to time. Any changes will be published on this page.